Seriti Business Solutions offers an A-Z IT platform for Finance and Insurance Business managers situated on dealership floors, being able to send for Finance electronically, selling value added products, offering a wide range of reports as well as consulting that makes monitoring the dealerships performance unbelievably easy.Seriti prides itself on its delivery of service which is driven by our team of specialized business consultants as well as our specialized support centre consultants. Both these teams of specialized consultants monitor and assist business managers to make sure that they are fully operational and that there are no issues. If any issues arise, the issue will be dealt with immediately and feedback will be provided to the necessary parties.The Seriti system is web based which means no program has to be loaded onto the user’s computer which means a user can work from anywhere with internet connection by visiting www.seritisolutions.co.za/ZA. The system has been designed to be user friendly, giving the user the freedom to capture the information in a flowing process. The system generates messages specifying the mandatory field that need to be captured in order to move on with the transaction.The first feature of the Seriti system is the finance applications; the system is linked to all major banks making it easy to get your answers quickly and easily as the applications are sent straight into the banks score card offering a higher approval rating in most cases. Seriti constantly strives to keep up to date with all major banks development and as such Seriti normally does a system release every two weeks. Seriti is also focused on the banks drive for digitisation with the implementation on the electronic signature pads making it possible to sign policy documents as well as financial contract electronically. Currently the development has been implemented with Wesbank and operational within dealerships utilising the Seriti System.
The second feature of the Seriti system is the selling of value added products electronically, we have a wide range of products loaded onto our system ranging from paint protection products to Insurance products and any dealerships products can be loaded onto their dealer site. Seriti complies with all the legislation in regards to full disclosure of FAIS products governed by the short term insurance act and no manual booklets need to be issued to the customer as the electronic policy wording will print out with transaction schedule. The transaction schedule that prints out when a transaction is completed on Seriti will then become the clients policy document specifying which products have been taken by the customer as well as all information pertaining to the polices taken. Also all products sold through the system will be specified on a pay over bordereaux which can be pulled at anytime to make sure that all payments are made to the suppliers of the products.The third feature of the Seriti system is the reporting, there are many reports available including DOC report (Daily Operating Control Report), Pay over Bordereaux, Finance MIS, System Usage report and many others. These reports are designed to be user friendly and easy to understand, Thus aleviating the old manual process of monitoring the dealerships performance. These reports can be drawn manually or set up to be an automatic report that can be sent on a daily, weekly or monthly basis. These reports are utilized for the consulting offered by Seriti as a true reflection of the dealerships current performance and used to create APL’s (Acceptable performance levels) that will increase the dealerships profitability.The forth feature is the consulting offered by Seriti Business Solutions, A team of qualified business consultants will monitor and target the Finance and Insurance Business Managers by setting up Monthly reviews and APL’s sessions (Acceptable Performance Levels).
These APL’s will be used to monitor the user’s to make sure that they are meeting their targets and performing to the dealerships expectations. Therefore implementing processes that will increase the profit overall.In addition to the four features listed above, Seriti also offers a Record of Advice (Needs analysis) document that can be filled in and printed out on the system. This document is in regards to compliance and covering the dealerships from any disputes that may arise from customers. This document will be captured by the business manager in order to identify which insurance products the client needs, making the selling of the value added products more specific to that customers needs.